Shipping policy

Shipping Policy

1. Shipping Coverage

  • Domestic (Pakistan): We currently ship exclusively within Pakistan.

  • Future International Shipments: We plan to offer international shipping soon, starting with Oman. Please stay tuned for updates.

2. Shipping Carrier

  • Leopard Courier: All orders are shipped via Leopard Courier only. We do not currently offer alternative carriers.

3. Shipping Fees

  • Free Shipping Nationwide: We are pleased to provide free shipping across all regions in Pakistan, with no hidden costs or minimum order requirements.

4. Delivery Timeframe

  • 3–5 Business Days: Most orders are delivered within 3 to 5 business days from the date of dispatch.

  • Potential Delays: Delivery times may vary based on your location or during peak periods (e.g., holidays). We strive to meet our stated timeframes but do not guarantee exact delivery dates.

5. Order Processing & Dispatch

  • Order Confirmation: We dispatch orders only after confirming with the customer (via call, WhatsApp, or email).

  • Weekend Processing: We do process orders on weekends to ensure timely dispatch.

  • Possible Delays: Orders placed during public holidays or major events may experience slight delays.

6. Cash on Delivery (COD)

  • Nationwide COD: We offer COD to all regions within Pakistan.

  • Confirmation Required: We will contact you via WhatsApp or call to confirm your order before dispatching. Failure to confirm may result in cancellation.

7. Tracking & Notifications

  • Tracking Numbers: Once your order is shipped, we will provide a tracking number via email and WhatsApp.

  • Real-Time Updates: You can use the provided tracking information on Leopard Courier’s platform for real-time delivery updates.

8. Incorrect Address or Unavailability

  • Contact Attempts: If our courier partner is unable to deliver due to an incorrect address or recipient unavailability, we will contact you personally to arrange a reattempt.

  • Return to Sender: If delivery remains unsuccessful, the order will be returned to us. We will reach out one final time to confirm details. If we cannot resolve the issue, the order will be permanently voided.

9. Liability & Disclaimers

  • Courier Delays & Issues: While we strive to dispatch and deliver orders on time, we are not responsible for any delays, losses, or damages caused by Leopard Courier or events beyond our control (such as weather, strikes, or government restrictions).

  • Estimated Timeframes: Delivery dates are estimates, not guarantees.

  • Force Majeure: In rare cases of force majeure (e.g., natural disasters, major disruptions), we may suspend deliveries temporarily. We will notify you if such a situation arises.

  • Indemnification: By placing an order, you agree to hold Taqdeer harmless from any claims, damages, or losses arising from shipping delays or courier-related issues, to the extent permitted by applicable law.

10. Customer Support

  • Contact Us: For shipping inquiries or concerns, please reach out via:

  • Our team is available to assist with tracking, delivery questions, or any other shipping-related matters.

11. Policy Updates

  • We reserve the right to modify this Shipping Policy at any time. Changes will be posted on our website with the updated effective date.

By placing an order with Taqdeer, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy. We appreciate your understanding and thank you for choosing Taqdeer for your fashion needs!